Also, the built-in Administrator account will not be displayed under Control Panel. (Example: If another account names Test, we can run command: Net user test /active:yes to enable it)Īfter these users are enabled, you should be able to manage/delete them in User Accounts management console and logon as these users properly.įor your information, ASP.NET and Help Assistant are two built-in accounts which are required by the system. If the command is run successfully, message “The command completed successfully” will be received.Ĥ. Type in the following command and press Enter: (The command prompt window will appear)ģ. Let’s perform the following steps to enable them:Ģ. Disabled user accounts will not be displayed in the Control Panel/User Accounts management console. Glad to hear that we can login with the NewAdmin account.įrom your description, it seems the original accounts have been disabled. This command will list all members who belong to Administrators group. Please boot into Safe Mode with Command, logon as administrator, and run the following command:
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If the new administrator account can be created, wh at happens when you logon as NewAdmin with password “Password” (without the quotation mark)?ģ. What happened when you try to open the user control panel when you logon as administrator? Do you receive any error messages? If so, please let us know the exact error WORD BY WORD. You mentioned that you cannot open the users control panel.
If this problem continues, please collect some information so that we can have a better idea as to the exact issue:ġ. Boot into normal mode and test whether you can logon as the newly created user “NewAdmin”.
If the command is run successfully, you will receive a message saying “The command completed successfully”.ģ. Net localgroup administrators NewAdmin /ADD Boot into Safe Mode with Command and logon as administrator (or other accounts with administrator privilege)Ģ. As the default Administrator account encountered the same error, let us perform the following steps to create a new administrator account:ġ.
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